You send us what you've got
Anything works. A photo of a part you want copied. A rough sketch on paper. A spec sheet from your designer. A CAD file (STEP, STL, 3MF). Or just a description in an email. If you can describe it, we can quote it.
Here's the whole process · idea to parts in your hands, in 6 simple steps. Plain English, two-minute read.
Anything works. A photo of a part you want copied. A rough sketch on paper. A spec sheet from your designer. A CAD file (STEP, STL, 3MF). Or just a description in an email. If you can describe it, we can quote it.
Our team reads it personally. We work out what material would suit (PLA for cosmetic, PA12 for engineering, TPU for flex, etc.), what size we can print it at, and whether anything in your design might cause issues (thin walls, overhangs, tolerance traps). If we spot something, we tell you before we quote.
A clear price (broken down by material, machine time, and any post-processing), an honest lead time, and a list of any printability flags we found. No hidden fees. If you need it faster, we'll tell you which queue tier (Fast Track, Priority, Express) gets you to the deadline.
Your job goes onto our UK fleet of 30+ printers. Hardened-steel nozzles for carbon-fibre jobs, calibrated profiles per material, and quality-controlled filament across the board. If you need photo proofs mid-run, we'll send them.
Parts come off the bed, get inspected, and go through any agreed post-processing (vapour smoothing, paint, threaded inserts, dyeing, assembly). Then they're boxed with care and sent on Royal Mail Tracked or DPD Next Day, UK-wide. You get a tracking number the moment the box leaves the bench.
Open the box, inspect the parts. Most issues we'd already have caught upstream during the printability review · that's the whole point of the engineer check at step 02. If anything still doesn't match the spec we agreed, reply to the dispatch email and we'll work it out together. Honest conversation, real fix.
Sketch, photo, broken part, CAD file or just a description. Our team will reply within 2 working hours.