Pebbl · monthly retainer fulfilment
Founder was hand-packing orders from their kitchen. We took over print + pack + dispatch. They now touch zero boxes.
UK 3D printing fulfilment for Shopify and Amazon DTC brands. No MOQs, no warehousing, no packing desk. Send us your product files and your packaging, we handle everything from print to doorstep.
ICP B fulfilment fear #1 is "can you actually handle my order volume without dropping the ball?" These three answer it before anything else.
Founder was hand-packing orders from their kitchen. We took over print + pack + dispatch. They now touch zero boxes.
DTC brand running 3-4 SKU variants. We hold their packaging, route orders from Shopify, dispatch within the SLA window.
300 orders in 48 hours on launch day. Capacity reserved two weeks ahead. Zero dropped orders, zero late dispatches.
Onboarding takes roughly 5 working days from first call to first dispatched order. The only time-sensitive step is you sending us a pallet of your packaging.
App install or API handshake. Orders auto-pull into our queue. Tracking auto-pushes back to your store.
Your STEP or STL per SKU, plus a pallet of your boxes, inserts, thank-you cards, and shipping labels. One delivery, one-time.
We print one unit per SKU and send it to you. You check fit, finish, colour, packaging match. Sign off before we go live.
From the moment we go live, every Shopify or Amazon order triggers print + pack + Royal Mail dispatch inside the 48-hour SLA. Tracking auto-syncs.
Every other POD service forces you onto a generic kraft box or locks you into 100-unit packaging minimums. Neither of those work for a DTC brand that's moving 50 to 500 units a month through 3 to 5 SKUs. So we inverted the model. You design the box, the insert, the card, the label. You send them to us once, in a pallet. We store, pick, pack, dispatch. Your customer opens a box with your brand on it and no reason to know we exist.
Every 2D POD competitor and most 3D POD platforms ship PLA-grade parts. That's fine for hobby merch. It's not fine for product-grade DTC sold at £20-£80 price points. Here's the difference.
Launch-day spikes are the thing DTC founders lose sleep over. Slant 3D waves 800 printers at you. Gelato waves 140 hubs. Neither commits to your specific launch. We do.
You launched. Product-market fit is real. You're doing 50 to 500 units a month, maybe 3 to 5 SKUs. You're selling on Shopify, maybe also Amazon. What you're NOT doing is the thing that got you here: designing, marketing, talking to customers. Instead you're taping kraft boxes at 10pm, dreading the launch that might 10x overnight, and arguing with Royal Mail about lost parcels.
What you get working with us:
Founder-led Shopify brand. Printing + packing had become the constraint on marketing spend · every extra order meant an extra hour at the bench. We onboarded in 5 working days, started dispatching inside the 48-hour SLA from day one, and they've now got a full workshop between them and the Royal Mail.
Ordered by enquiry-blocking fear frequency. Packaging-runout leads because it's the #1 complaint in every POD review corpus studied.
We track your packaging inventory and ping you when it's at 30% of current monthly volume. You top up on your own timeline, we never pause dispatch without warning. The pallet lives on our shelves, not in a queue waiting to be processed.
Each SKU gets its own print file, packaging profile, and material spec on file. Adding a new variant takes one email and one first-article sample. Adding ten variants at once takes a brief, but it's the same process scaled.
We own it. Monthly retainer clients get an SLA credit on late dispatches, tracked in our system and reported monthly. The credit is real, not notional. And if we're failing the SLA repeatedly, we'd rather help you leave than have you stuck with a supplier that isn't working.
We reprint and redispatch at our cost, not yours. Your customer gets the working part, we wear the material and labour. Full reverse-logistics returns (refund processing, restocking, etc.) are out of scope, that stays with you or your 3PL.
UK is primary. We ship to EU via DPD or DHL, US and global via Royal Mail International Tracked. Customs paperwork is per your declared retail value and category, we produce it, you own the liability. Oversize freight is out of scope.
No. Your packaging is YOUR packaging, not a POD generic. Same box, same insert, same label format, every time. That's the whole point of the zero-MOQ customer-supplies model, consistency is baked in by design, not promised by SLA.
We'll tell you before you do. If you're heading past our capacity, we'll flag it at the reservation planning call and introduce you to an enterprise 3PL before it becomes a problem. We'd rather hand you off well than strand you.
Monthly retainer with a 30-day notice window. We return your packaging inventory tracked, your SKU files stay yours throughout, no clawback and no exit fees. Clean switch-outs are part of the agreement, not a surprise.
Shopify order to Royal Mail inside 2 working days. SLA-credit clause on monthly retainer if we miss.
Tell us the date, we lock 14-day headroom. Written into the brief, not a handshake.
Broken in transit or printed wrong? We reprint at our cost. Your customer gets the working part first.
Doesn't work? 30-day notice, your packaging returned tracked, your files stay yours. No clawback.
You'll get our team directly. No account managers, no form-auto-replies. Send us one SKU file and a single unit of your packaging (box, insert, label). We print it, pack it, ship it to you. You hold the finished product before you commit to a retainer.